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Hiring staff for the first time?

Whether it’s your first time or your 500th, hiring staff can be a mine field. Getting it right is really hard!

A well informed process and taking care along the way will ensure you find the best candidates that you possible can.

In this guide you’ll learn:

  • How do identify your staffing needs
  • Taking the right steps to ensure compliance
  • Hiring that great staff member

Before you start recruiting staff

Many people jump straight into recruiting, because it sounds like a good idea. You need people, right?

It’s important that you don’t miss the first step of the process which is determining whether you do in fact have a skill gap in your business.

Then, you need to determine how staff will fill those gaps.

  1. Have a look at the goals of your business. Then, review your current business position and needs.
  2. Use this information to determine the level of staffing your business needs.
  3. Based on the required staffing level, consider the number of hours required to deliver on your business needs.
  4. Make a full list of the tasks that you’ll need your new staff member(s) to do. When building the list, be very clear on the skills and abilities required.
  5. Write a clear outline of the results that you want for your business, from that new staff member.

This process will give you a clear definition of the type of staff member you need and will inform the job description that you need to write.

Consider compliance implications

Each jurisdiction in the world has different employment laws. Some are more relaxed than others.

In Australia it’s important for each employer to be completely compliant with employment laws and their legal obligations.

To start with you should assess the following:

  1. Decide on what the employment type is, eg Casual, Full Time, Part Time or Contract.
  2. Work out what the pay rate for that employee needs to be.
  3. Make your business ready to meet the OH&S requirements for that new staff member and their role.
  4. Register your business for the appropriate taxation needs.
  5. Importantly and often overlooked, develop a manual for the employee so they know what they should be doing and what’s expected of them.
  6. Do the math’s on the total investment required to hire your new staff member. This includes not only the wages of the employee but the other costs in getting your business up to OH&S standards.

Business Victoria have a very useful manual template for HR Policies and Procedures which may be useful.

View Manual Template

Your recruitment process

There’s a whole lot of different ways to go about recruiting.

However, following the below steps will guide you to finding the right person for your business.

  1. What will your employees get from working for you? What is the value proposition?
  2. Write a proper job description, outlining background information about your business as well as the role
  3. Decide who your target audience is. Knowing who the right audience is will decrease the effort required from you to find people.
  4. Write your job ad and list it in the right location. (Or let someone else do it for you!)
  5. Write your own selection process and interview method. This includes a good series of interview questions which will help you identify the right candidate.

Information sources for Australian businesses

The Fairwork Ombudsman contains a raft of resources for small businesses. Additionally you can find an online learning center which has a series of free online courses. All of the training included will help you with legally bringing on board new employees and apprentices. There are also resources provided to give new employees when they join.

The Australian Taxation Office (ATO) provides a completely checklist to help businesses understand what’s required from a taxation standpoint when bringing on new staff.

Of course, if you want to try something different, you can consider Trust-Based Referral Recruitment with JobScouts.

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